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‘Oscars for airports’ names Doha’s Hamad International best airport in the world for 2024, Newark Liberty snares the gong for best new terminal… and the UK (yet again) fails to win a single award in any category

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Doha’s Hamad International Airport has been named the World’s Best Airport at the Skytrax World Airport Awards 2024, aka ‘the Oscars of the airport industry’.

The airport, home to a 6,000-square-metre indoor tropical garden and which offers unlimited free Wi-Fi, also takes home the gong for World’s Best Airport Shopping.

It previously won the top prize in 2021 and 2022, with Singapore Changi Airport crowned the world’s best in 2023 and occupying the silver-medal position overall this year.

Seoul Incheon Airport comes third in the global ranking and picks up the award for World’s Most Family Friendly Airport. Rounding off the top five is Tokyo Haneda and Tokyo Narita.

Airports in the UK and the USA are conspicuous by their absence, with both countries failing to make the top 20, though Newark Liberty Airport – Terminal A takes home the prize for World’s Best New Airport Terminal, Houston Airport System snares World’s Best Airport Art and Entertainment, and Heathrow Airport ranks a fairly respectable 21 in the overall global list – out of 597 airports worldwide.

THE WORLD’S TOP 20 AIRPORTS FOR 2024

1. Hamad International Airport, Doha

2. Singapore Changi Airport

3. Seoul Incheon Airport

4. Tokyo Haneda Airport

5. Tokyo Narita Airport

6. Paris Charles de Gaulle Airport

7. Dubai Airport

8. Munich Airport

9. Zurich Airport

10. Istanbul Airport

11. Hong Kong Airport

12. Rome Fiumicino Airport

13. Vienna Airport

14. Helsinki-Vantaa

15. Madrid-Barajas

16. Centrair Nagoya Airport

17. Vancouver Airport

18. Kansai Airport

19. Melbourne Airport

20. Copenhagen Airport

Source: Skytrax 

Doha’s Hamad International Airport has been named the World’s Best Airport at the Skytrax World Airport Awards 2024, aka ‘the Oscars of the airport industry’

Still, the fact that the UK – regarded as a pioneer of air travel – doesn’t muster a single prize in any category will be seen as shocking by many flyers.

‘This year, Hamad International Airport celebrates its milestone tenth year of operations and we are truly honoured that passengers have voted us Best Airport in the World for a third time,’ said Qatar Airways Group Chief Executive Officer, Eng. Badr Al Meer. ‘We are also delighted to bring home the top awards for Best Airport Shopping and the Best Airport in the Middle East for the second consecutive and tenth time, respectively. Skytrax’s prestigious awards reflect the dedication of our employees who, every day, help innovate and maintain our leading position.

‘Our talented team is pioneering and committed to delivering an excellent passenger experience with industry firsts and one-of-a-kind shopping and dining offerings set amidst our superlative infrastructure, which includes the world-renowned indoor tropical garden, the “Orchard”. We look forward to continuing to surprise and delight passengers by creating memorable and exceptional passenger journeys in the years to come.’

Other highlights from the 2024 ceremony, held at Passenger Terminal Expo in Frankfurt, include Tokyo Narita Airport being recognised for customer service and named as having the World’s Best Airport Staff and the Best Airport Staff in Asia, and elsewhere in Japan, New Chitose Airport has been voted as the World’s Most Improved Airport.

Singapore Changi Airport, crowned the world's best in 2023, occupies the silver-medal position overall this year

Singapore Changi Airport, crowned the world’s best in 2023, occupies the silver-medal position overall this year

Seoul Incheon Airport comes third in the global ranking

Seoul Incheon Airport comes third in the global ranking

Newark Liberty Airport - Terminal A (above) takes home the prize for World's Best New Airport Terminal

Newark Liberty Airport – Terminal A (above) takes home the prize for World’s Best New Airport Terminal

Dallas Fort-Worth Airport is a first-time winner in the World Airport Awards after being recognised as providing the Best Airport Staff Service in North America, and Vancouver International Airport returns to the top of the region ranking – it’s named the Best Airport in North America once again. The TWA Hotel JFK has been voted by passengers as the Best Airport Hotel in North America.

Crowne Plaza Changi Airport wins the award for World’s Best Airport Hotel for the ninth time in the awards’ history and is also the Best Airport Hotel in Asia.

Rome Fiumicino Airport picks up the award for the World’s Best Airport Security Processing for the first time and Paris Charles de Gaulle Airport, run by Group ADP, has impressed, with its Terminal 3 facility declared the World’s Best Low-Cost Terminal, and the airport judged to be the Best Airport in Europe for a second successive year.

What’s more, Paris Orly Airport, also run by Group ADP, has been voted by passengers as the Best Regional Airport in Europe.

Istanbul Airport takes home World’s Best Airport Dining Experience and is also named as the Best Airport in Southern Europe. Helsinki Vantaa Airport has been named Best Airport in Northern Europe, and Budapest Airport is once again nominated as the Best Airport in Eastern Europe by the passenger vote.

Paris Charles de Gaulle Airport has been judged to be the Best Airport in Europe for a second successive year

Paris Charles de Gaulle Airport has been judged to be the Best Airport in Europe for a second successive year

THE A-Z OF WORLD AIRPORT AWARDS 2024 

Adelaide

Best Regional Airport in Australia & Pacific

Bahrain

Best Airport Staff in Middle East

Baku

Best Airport in Central Asia & CIS

Best Airport Staff in Central Asia & CIS

Bangalore

Best Regional Airport in India & South Asia

Bogota

Best Airport Staff in South America

Best Airport in South America

Budapest

Best Airport in Eastern Europe

Cape Town

Best Airport in Africa

Best Airport Staff in Africa

Centrair Nagoya

World’s Best Regional Airport

Best Regional Airport in Asia

Crowne Plaza Changi Airport

World’s Best Airport Hotel

Best Airport Hotel in Asia

Dallas DFW

Best Airport Staff in North America

Delhi Airport

Best Airport in India & South Asia

Durban King Shaka

Best Regional Airport in Africa

Guangzhou

Best Airport in China

Haikou Meilan

Best Regional Airport in China

Best Airport Staff in China

Hamad Doha

World’s Best Airport

World’s Best Airport Shopping

Best Airport in Middle East

Helsinki Vantaa

Best Airport in Northern Europe

Hilton Munich Airport

Best Airport Hotel in Europe

Houston Airport System

World’s Best Airport Art & Entertainment

Houston Hobby

Best Regional Airport in North America

Hyatt Regency Shenzhen

Best Airport Hotel in China

Hyderabad

Best Airport Staff in India & South Asia

Istanbul

World’s Best Airport Dining

Best Airport in Southern Europe 

 

Juan Santamaría San Jose

Best Airport Staff in C America & Caribbean 

Best Regional Airport in C America & Caribbean

JW Marriott New Delhi Aerocity

Best Airport Hotel in India & Central Asia  

Kansai Osaka

World’s Best Airport for Baggage Delivery

Medinah

Best Regional Airport in Middle East

Melbourne

Best Airport in Australia & Pacific

Munich

Best Airport Staff in Europe

Best Airport in Central Europe

Newark Liberty Airport – Terminal A

World’s Best New Airport Terminal

New Chitose Airport

World’s Most Improved Airport

Nursultan Nazarbayev

Best Regional Airport in Central Asia & CIS

Panama Tocumen

Best Airport in C America & Caribbean

Paris Charles de Gaulle

Best Airport in Europe

Best Airport in Western Europe

World’s Best Low-Cost Terminal – Terminal 3

Paris Orly

Best Regional Airport in Europe

Perth

Best Airport Staff in Australia & Pacific

Quito

Best Regional Airport in South America

Rome Fiumicino Airport

World’s Best Airport Security Processing

Seoul Incheon

World’s Most Family Friendly Airport

Singapore Changi Airport

World’s Best Airport Immigration Service

Best Airport in Asia

Tokyo Haneda

World’s Best Airport PRM & Accessible Facilities

World’s Best Domestic Airport

World’s Cleanest Airport

Tokyo Narita

World’s Best Airport Staff

Best Airport Staff in Asia

TWA Hotel JFK

Best Airport Hotel in North America

Vancouver

Best Airport in North America

Source: Skytrax 

Munich Airport is recognised as providing the Best Airport Staff Service in Europe, and also being the Best Airport in Central Europe. In another win for the hub, the Hilton Munich Airport has been voted as the Best Airport Hotel in Europe for 2024.

Down under, the fizz will be flowing in Melbourne Airport, recognised as the best in the Australia and Pacific region, with Perth also having cause for celebrations – it claims the honours for Best Airport Staff in Australia & Pacific.

Cape Town Airport and Durban King Shaka Airport are the major award winners in Africa, as Cape Town has been voted as the Best Airport in Africa and is also acknowledged as having the Best Airport Staff Service in Africa. King Shaka Airport is, again, the Best Regional Airport in Africa.

The World Airport Awards are voted for by customers in ‘the largest, annual global airport customer satisfaction survey’.

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